The original course offered by a third-party vendor was less than satisfactory. It suffered from poor visual design, ineffective interactions, and a lack of adequate formative assessment opportunities.
Consequently, we decided to prototype a new course that could be developed internally, incorporating the elements from the original course that were valuable, primarily the video components.
The original course was analyzed and reviewed multiple times to ensure that all new content was relevant.
Meetings were held with both HR Business Partners and leadership to propose shifting from a third-party vendor deliverable to an internally developed solution, tailored to meet the organization's needs and aligned with its vision and mission statement.
The initial SCORM package's ZIP file was extruded and content researched to see what was viable, primarily, the videos used to support the original content. The original Course was again reviewed and content noted that was relevant to the company as well as local, state, and federal requirements.
Deciding on a new approach, it was decided to utilize Articulate Rise 360 to build the new deliverable, utilizing the original content, information pulled from regulations located online, and supported with both formative and summative assessments as well as supplemental Storyline interactions.
A clean, modern, and unique training experience was delivered that exceeded leadership expectations.
The deliverable, using the new design, was much more widely accepted by users within the organization as well as a huge reduction in the number of service tickets due to faulty development of the original.
Additionally, seat time for the rebuild was reduced by 20%, resulting in a quicker turnaround of the deliverable and getting employees back to performing their duties.
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